This is a seller on ebay. I bought a pack of Teddy diapers from them with my content money. Item was shipped and then last night I decided to check on my package to see when to expect it to be here since I have gotten my other packages already. I saw item had been delivered on the 14th but it was delivered to a parcel locker in Columbia, MO.
I contacted the seller no response. I wait till till noon and still no response so I sent them another message. Still no response.
I decided to contact ebay via Twitter @askebay and no response so I decided to try live chat on their website. That time I got to a live human and I told them of the problem. He asked for item number so I gave him the item number and he asked for my address and I gave it to him. He saw it had been delivered wrong because the tracking number did not match my shipping where it was delivered to so I did what he told me to do, open a dispute. But the website wouldn’t let me open one because the send button wouldn’t click so I got redirected to someone else and that person opened the claim for me.
I don’t normally call out buyers but when it comes to scams or unprofessional business, I will do call outs to warn others.
No one likes to be scammed or to be out of money and I even did screen shots too of my issue for proof so everyone can see it in case I am called a liar and I would cross out personal information like my address and only leave my state and city so everyone can see where it was supposed to go to. People have hated me for my screen shots and me saving things for proof but it’s simple to not lie and you won’t be exposed. Someone else once told me they don’t really care if people believe them or not so they wouldn’t need to be posting screen shots of their chats and things for proof. Another person once told me I think doing that makes me look good but it’s the opposite. To me, when I see people doing this stuff, it just tells me “don’t be dishonest, be a decent person and people won’t be posting your personal chats and things to out you with your lies.”
Funny thing is, last time this happened, it was with ToysRus which I had written here: https://lifeasadiaperedmother.wordpress.com/2017/12/.
And I opened a dispute and it was closed automatically by ebay because it showed items were delivered so I had to call a number to talk to a live human and they did a courtesy refund and told me it was a one time thing and to check with my post office next time and neighbors. They wouldn’t understand it was shipped to the wrong address. Another user in the Ebay speculated that a ToysRUs employee changed my shipping information and wondered why they would do that. Then few months later, they went bankrupt and I thought it was hilarious because their customer service sucked ass and who wants to do business with them if their customer service sucks and people don’t always get their orders? As a child, I loved their store and always wanted to go there and shop and then I became an adult and I didn’t like their high prices when I could get it cheaper at Wal Mart or something. So I didn’t go there anymore. I only went occasionally when it was a Black Friday and when they were doing a closing sale.
So I guess Ebay has changed their policy finally about if the tracking number doesn’t match your address at the time of your purchase, you will get your money back. I guess they finally caught on with the scam.
I guess I should have known because it was only $1.95 for shipping for a pack of diapers and they did have 100% positive feedback so I expected they were legitimate. They sell the same items as Aww So Cute website so I wonder if they are the same people. I have heard of complaints by people not getting their items from Aww So Cute. So I have avoided them. It’s a pain in the ass to try and get your money back and you have to play the waiting game. Plus when you are with customer service, you an’t do anything else so if you have kids to take care of, it’s a pain to make them have to wait and if you have small children, it’s even harder because it will make it difficult to do live chat, especially if you have to do home schooling because of Corona.
Sometimes I feel like a Karen lol but I gotta remember I am just advocating for myself and no one likes to be scammed out of money. If someone buys an item and it doesn’t come and tracking number is saying it has been delivered but to another location, you better respond, they don’t know if they had been scammed or if it was an innocent mistake and you just put in the wrong tracking number or else you could be facing trouble like a dispute being filed against you or dealing with a charge back and dealing with your name being slammed to warn others. We’re not mind readers.
Edit: I had ebay stepped in when seller never responded and the next morning I got up, the dispute was closed and I was refunded by the seller. I left them negative feedback for sending my item to the wrong address and never responding to my messages. Reason for refund was “seller was not able to provide valid tracking.”
More edit: Ebay had removed my feedback so this site has become a scamming playground for scammers since they can get any negative feedback removed. The weird thing is, ebay never sent me a message telling me my feedback had been removed for whatever reason. So feedback is useless if any negative feedback can be removed for any BS reasons. We have no way of knowing who the scammers are since they can just get the negative feedback removed from their buyers they have scammed.